Disclaimer, Terms & Conditions

DISCLAIMER:
All information provided on this website is for educational purposes only. It is not intended as medical advice and should not replace the advice of a healthcare professional. These products are not intended to diagnose, treat, cure or prevent any disease.

TERMS & CONDITIONS:

Claims
TGA Statement:
Information within this website is for educational purposes only. Statements on this site have not been evaluated by the Australian Therapeutic Goods Act.  Products and information on this site are not intended to diagnose, treat, cure, or prevent any disease. WildQi representatives are not medical doctors and cannot make claims of cure or give medical advice. 

Privacy Policy
WildQi's use of personal information that you may submit through this website is governed by the WildQi Privacy Policy. We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by authorised persons who have special access rights to such systems and are required to keep the information confidential.

Warranties
The content included in this website has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings or technical information described in this website. WildQi makes no representation or warranty whatsoever regarding the completeness, quality or adequacy of the website or content or the suitability, functionality or operation of this website or its content. By using this website you assume the risk that the content on this website may be inaccurate, incomplete, offensive or may not meet your needs and requirements. WildQi SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL WildQi  BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
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The information and content on this server is provided “as is” with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose and non-infringement. Any warranty that is provided in connection with any of the products and services described on this website is provided by the advertiser or manufacturer only and not by WildQi. The references and descriptions of products or services within the website materials are provided “as is” without any warranty of any kind, either express or implied. WildQi is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this website or of any of the products or services described hereon. The descriptions of, and references to, products, services and companies on this website are the sole responsibility of the companies providing the information (“advertisers”) and not WildQi. The inclusion of material on this server does not imply any endorsement by WildQi which makes no warranty of any kind with respect to the subject matter of the server materials advertised. A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorised additions, deletions and alterations could be made by third parties to the server materials. Although WildQi tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

Copyright
All content appearing on this website is the property of:
WildQi with kind permission of North American Herb and Spice Co., LLC.  and Barefoot Healing Pty Ltd.

Copyright © 2011 WildQi All rights reserved. As a user, you are authorised only to view, copy and print documents on this website so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: 
Copyright © 2011 WildQi  All rights reserved.

Ownership of Materials
The materials contained in the website are copyrighted and may not be published, whole or in part without the prior written permission of WildQi. This website as a whole is protected by copyright and trade dress, all worldwide rights, titles and interests in and to which are owned by WildQi. Copying, downloading, reproducing, modifying, publishing, distributing, transmitting, transferring, or creating derivative works without WildQi’s prior written consent is not permitted.

Trademarks
Reference to or use of a product, service or process does not imply recommendation, approval, affiliation or sponsorship of that product, service or process by WildQi. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent, copyright, trademark or other intellectual property right of WildQi or any third party, except as expressly granted herein.

Shipping & Delivery
WildQi ships merchandise to locations within Australia only. The risk of loss and title for all merchandise ordered on this website pass to you, the purchaser, when the merchandise is delivered to the shipping carrier. If a shipment is returned to us as undeliverable you may either receive a full refund for the products ordered minus the shipment costs, or we can re-ship the order after collecting an additional shipping fee.

Backorders
When ordering multiple products and one or more items are on backorder, the entire shipment will be held until all items can be shipped together unless Customer Service is contacted to request otherwise. If shipped separately additional shipping charges may apply.

Returns
WildQi wants you to be satisfied with your purchase. If a product was purchased online and does not meet your expectations, you may return within 14 days from purchase date with prior authorisation and must be returned unused/unopened with the original packing and a copy of original purchase invoice. All merchandise items are subject to a 20% restocking, shipping and handling fee. No returns accepted if any stock has been damaged or opened. Credit will be given after the product is returned and inspected. There will be no refund for shipping under any circumstances.

Obtaining Service
To obtain warranty service, call WildQi on 0407 407724              (Mon-Fri 10am-4pm) or email: service@wildqi.com.au  Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorised in advance. Service options, parts/ stock availability and response times will vary. You, the purchaser, are responsible for delivery and the cost of delivery of the product or any parts to the authorised service centre for replacement, per our instructions. WildQi reserves the right to replace defective parts or to issue a refund at WildQi's discretion.

Store Hours
Customer service by phone is available Monday through Friday only between the hours of
10:00am and 4:00pm Australian QLD Time on 0407407724 or email: sales@wildqi.com.au

To obtain warranty service, call Barefoot Healing  at 02-8203 1915 or  email customerservice@barefoothealing.com.au . Please be prepared to describe the product that needs service and the nature of the problem. A purchase receipt is required. All repairs and replacements must be authorized in advance. Service options, parts availability and response times will vary. You are responsible for delivery and the cost of delivery of the product or any parts to the authorized service centre for replacement, per our instructions. Barefoot Healing reserves the right to replace defective parts or to issue a refund when seen fit.

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Barefoot Healing wants you to be satisfied with your purchase. If a product was purchased online and does not meet your expectations, you may return within 14 days from purchase date with prior authorization and must be returned unused with the original packing and include all cables, accessories, and documentation, including manuals, warranties, and a copy of original purchase invoice. All merchandise items are subject to a 20% restocking, shipping, and handling fees. No returns accepted if any part is missing. Credit will be given after the product is returned and inspected. There will be no refund for shipping under any circumstances.